No sound / vibration for push notifications
New incoming push notifications do not set off an audible sound or vibration in iOS 5.
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2 Posted by benjamin.malynovytch on 05 Jan, 2012 03:03 PM
By the way, I tested changing language to english then changing back tp french as suggested in another topic, it did nothing.
I've also tested using english, and I don't even receive push notifications.
In fact, right now, push notifications are not working anymore, even reverting to french.
Any idea ?
3 Posted by benjamin.malynovytch on 05 Jan, 2012 03:06 PM
Got notifications back working (I changed title to have it working again, I suppose there is an "antispam" mechanism), but neither english nor french pop sound or vibration.
Regards.
Support Staff 4 Posted by fabienpenso on 06 Jan, 2012 04:56 AM
Benjamin,
Try setting a sound in my app settings (email section).
5 Posted by benjamin.malynovytch on 06 Jan, 2012 07:39 AM
Chosen a sound in email section (tried "Global" and an other one in the list), but still no sound and no vibration :(
Regards.
6 Posted by benjamin.malynovytch on 12 Jan, 2012 07:08 AM
ping ?
Support Staff 7 Posted by fabienpenso on 12 Jan, 2012 06:55 PM
Benjamin,
Sorry for the delay, I'm currently in India and fixing this is tough, I'll reply before Monday so we fix it together.
8 Posted by benjamin.malynovytch on 17 Jan, 2012 03:48 PM
Any suggestion on what I could try to solve this issue ?
Regards.